SendApp Official - Shopify Notifications

Configure WhatsApp template messages for Shopify events

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Available Variables for Parameter Mapping:

{order_number} {billing_first_name} {billing_last_name} {order_total} {order_status} {order_note} {tracking_number} {tracking_company} {tracking_url} {checkout_url} {cart_items} {cart_total} {customer_email} {site_title}

You can also mix variables with text, e.g.: {billing_first_name} {billing_last_name}

How to Add the Webhook in Shopify

Follow these steps to configure the webhook in your Shopify admin panel:

Go to your Shopify admin panel and navigate to Settings (bottom left)
Click on Notifications, then scroll down and click on Webhooks
Click Create webhook
In Event, select Order creation (repeat for each event you need)
In Format, select JSON
In URL, paste the Webhook URL generated above
Select the latest API version and click Save

Recommended Shopify webhook events to create:

Order creation Order update Order cancellation Order fulfillment Checkout deletion (abandoned cart)

Important: The webhook URL must use HTTPS in production. Repeat the webhook creation for each event type you want to monitor.

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